In this part of our series on finding Key Performance Indicators (KPIs) for your business, we’ll walk through the process using a different example to illustrate how you can identify and prioritize KPIs that truly matter. Let’s consider a fictional company, “GreenHub”, which provides sustainable packaging solutions to businesses. Step 1: Mapping the Customer Journey:… Continue reading A Practical Guide to Finding Your KPIs

Richard Branson says “I rely far more on gut instinct than researching huge amounts of statistics”. Founders often rely on intuition or gut feelings to navigate the uncertainties and complexities of building a company. This intuitive sense of direction is crucial, as it stems from one’s subconscious mind’s understanding and vision for where the business… Continue reading Trust Your Gut and Embrace the KPI Feedback Loop

Now that we discussed the fundamentals of KPIs—ranging from actionable metrics to leading vs. lagging indicators—it’s crucial to learn how these metrics are managed and leveraged over time. This phase involves not just setting them but actively using them to drive decision-making and operational effectiveness within your startup. Understanding KPI Dynamics In the previous section,… Continue reading Implementing and Reviewing KPIs